NHS 111 is a new service that has been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it is not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. Telephone 111 (a free call from landlines or mobiles). NHS 111 is also available on the internet www.nhs.uk/111 and is your gateway to health information and advice.