Whitby Group Practice Opening Times
Main surgery - Spring Vale Medical Practice
Monday to Friday 8:00am - 6:30pm
*Thursday evening late night surgery 6:30pm - 8:00pm
Telephone number 01947 820888
*Please note the surgery phone line is not open during extended hours surgery and in an emergency you should contact the out of hours service on 111
Branch surgery - Robin Hoods Bay Surgery
Monday Tuesday Thursday Friday 8:30am - 12:30pm
2:00pm - 5:30pm
Wednesday 8:30am - 12.00 noon
Telephone number 01947 880230
Our Receptionists will answer the telephone lines during business hours on Monday to Friday
At all other times there is a recorded message which will ask you to contact another number - please have a pen and paper handy
Please use the relevant telephone numbers to make appointments with our GP's, Nurse Practitioner (Whitby only) or Nursing Team.
Whitby Home Visits - if you are requesting any home visit's use 01947 820888
Out of Hours Home Visits - If you are seeking help outside of our business hours contact 01947 820888 and the answer phone will give you the details (you will need pen and paper to note down which number to phone) to contact an out of hours doctor.
Dial 111 - a free call from landlines and mobiles for urgent medical problems that will not wait until the surgery is open again.
Use 111 when the surgery is closed on weekdays between 6:30pm and 8:00am the following morning, all day on weekends and public holidays.
Dial 999 if you have a life-threatening medical emergency
Whitby Dispensary is open from 9.00 am to 5.00 pm Monday to Friday
*(Dispensary is closed every Wednesday 1pm to 2pm for staff training). For repeat prescriptions and also dispensing of medication for those of our patients who live more than 1 mile from any chemist. There are various ways of ordering repeat medication – please pick up a leaflet or discuss with any staff member.
Repeat Prescriptions - Telephone 01947 820444 to speak to a dispenser or use the 24 hour voicemail telephone number 01947 824124 and leave your name and the medication that you require.
You can re-order repeat medication securely on line if you are registered for Patient Facing Services.
Please ask a member of staff for details.
EPS - Electronic Prescribing Service
If you are a town patient and your GP has prescribed regular medication on a monthly basis for you, your prescription can be sent to your nominated pharmacy. Contact a member of staff or speak to any pharmacist for more information)
Our Nursing Team are available from 8:00 am to 6:00 pm Monday to Friday.
Please speak to our Receptionists about later appointments on Thursday evenings for a range of clinics.
Please Note: For patient care and training purposes your telephone call to the surgery may be recorded.