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Whitby Group Practice
Spring Vale Medical Centre Rievaulx Road WHITBY North Yorkshire YO21 1SD
Tel: 01947 820888
Fax: 01947 824100
Out of Hours: NHS 111
WE'RE RECRUITING! +++ GP (PARTNER OR SALARIED) +++ HEAD OF PATIENT LIAISON, PREMISES & HR ADMIN (30 HOURS) +++ HCA (MATERNITY COVER) +++ CLEANERS RHB BRANCH (6 HOURS)


Patient Access is a website that displays information from your clinical record and allows you to:

  • View and book available appointments
  • View your medication and request further prescriptions
  • View your medical record
  • Update your contact details

The website is available 24 hours a day and can be accessed from any computer, tablet or smartphone with internet connectivity.  If you need further support there is an online Support Centre available to help you.
 

HOW TO REGISTER FOR PATIENT ACCESS
 
There are three ways to start the registration –in person by coming to the surgery with ID, by registering online, or by filling out the request form at the bottom of this page.
 
For all three options listed, you will need to visit the Practice with proof of identity in order to get full access to your records. We will need to see two original forms of ID:

  • One photo ID - such as a current passport, photocard driving licence, student ID etc.
  • One proof of your home address - such as a utility bill or bank statement dated within the last 3 months

 
REGISTER AT THE SURGERY IN PERSON
 
1. Read our Patient Access Information Leaflet
2. Print and complete a Patient Access Application Form
3. Visit the Practice with your ID and completed form.
4. You will be issued with a registration letter containing a unique Patient Access Linkage Key and Account ID,
5. Visit
https://app.patientaccess.com/registration to set up your full Patient Access account

  • Enter the practice postcode: YO21 1SD, select Search
  • Select Whitby Group Practice, select Continue
  • Below the question 'Have you received a registration letter from your practice?', select Yes
  • Enter the Linkage key and Account ID from your registration letter, select Confirm
  • Enter your personal details (must match the details held by your practice), select Continue
  • Enter your email address (must not be a shared email), mobile number (optional), and a password of your choice (at least 8 characters, containing at least one upper-case letter, one lower-case letter and one number)
  • Select the box to accept the terms and conditions.
  • Select Register and create account.

 
REGISTER ONLINE FOR BASIC ACCESS
 
You can register online for basic access, which will allow you to book a single appointment.
1. Visit
https://app.patientaccess.com/registration

  • Enter the practice postcode: YO21 1SD, select Search
  • Select Whitby Group Practice, select Continue
  • Below the question 'Have you received a registration letter from your practice?', select No
  • Read the information messages on-screen, then select Continue
  • Enter your personal details (must match the details held by your practice), select Continue
  • Enter your email address (must not be a shared email), mobile number (optional), and a password of your choice (at least 8 characters, containing at least one upper-case letter, one lower-case letter and one number)
  • Select the box to accept the terms and conditions.
  • Select Register and create account.

 
Request A Patient Access Account below, and we will send you the forms. Remember you will need to visit with proof of identity in order to get full access.

 

NOTE: You can save your details and automatically populate this form by creating an account.
Click here to create an account or login.

Request A Patient Access Account

Request A Patient Access Account

Fill in the form below if you would like to request a Patient Access account.

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    Pick a date.
  • If you do not have a home telephone number please enter your main contact telephone number here instead.

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